Average Ratings 0 Ratings
Average Ratings 7 Ratings
Description
Enhance your service efficiency, minimize customer wait times, and boost your profits with Databyte’s Advanced Queue Management System (AQMS). This system allows customers to freely navigate the lobby, browse advertising materials, or comfortably sit while they await their service. It also creates a conducive work environment for employees, enabling them to perform their duties efficiently and calmly, without the pressure of a long line of waiting customers. Furthermore, managers benefit from comprehensive Efficiency Reports that help in optimizing resource distribution, addressing staff workload, and elevating customer service quality. The challenge of managing extensive queues during busy hours has been particularly pressing for banks, and our queue management solutions are specifically tailored to meet their needs, effectively shortening wait times and enhancing staff productivity and overall operational efficiency. With a focus on improving the customer experience, our system not only streamlines processes but also fosters a more inviting atmosphere for both clients and employees.
Description
Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Calabrio Workforce Management
No
Cisco Webex
No
EpicCare EMR
No
Microsoft Dynamics 365
No
Microsoft Exchange
No
Microsoft Teams
No
Nexsign
No
Oracle Siebel CRM
No
Scala Digital Signage
No
Telegram
No
Integrations
Calabrio Workforce Management
Yes
Cisco Webex
Yes
EpicCare EMR
Yes
Microsoft Dynamics 365
Yes
Microsoft Exchange
Yes
Microsoft Teams
Yes
Nexsign
Yes
Oracle Siebel CRM
Yes
Scala Digital Signage
Yes
Telegram
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DataByte
Founded
2016
Country
India
Website
www.databyteindia.com/products/queue-management-system-software-india
Vendor Details
Company Name
Qwaiting
Founded
2018
Country
Singapore
Website
qwaiting.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes