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Description
Utilizing personal WhatsApp for professional communication can jeopardize crucial leads and sensitive information. With high turnover rates, employees may depart and take their conversations along, leading to complications during transitions. However, after integrating DashCX into your operations, all business communications will be securely housed within your organization and remain accessible indefinitely. This solution alleviates reliance on individual agents, simplifying the process of handovers significantly. You can develop no-code chatbots that autonomously respond to customer inquiries, disseminate content, and provide updates regarding orders, payments, and shipments. Engage with customers on their preferred messaging platforms, and tailor your greeting and response messages to fit your specifications. Additionally, you can craft seamless user experiences throughout your sales process, allowing you to better understand and enhance customer interactions with your offerings. The transition to DashCX not only streamlines communication but also fosters a more cohesive customer journey.
Description
kwiqreply, a WhatsApp Business API and CRM Helpdesk platform, provides a shared inbox for all your colleagues. We help you communicate effectively with your customers via WhatsApp, send automated messages, integrate chatbots, and much more.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$32/2500INR per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DashCX
Founded
2022
Country
India
Website
www.dashcx.com
Vendor Details
Company Name
kwiqreply.io
Founded
2018
Country
India
Website
www.kwiqreply.io
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
