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Average Ratings 0 Ratings

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ease
features
design
support

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Description

DNCSolution serves as a compliance platform that assists organizations in ensuring they adhere to various do-not-contact and marketing regulations across multiple channels, including calls, texts, emails, mail, and faxes. The platform effectively cleans contact lists and databases by cross-referencing them with federal and state Do-Not-Call, Do-Not-Email, Do-Not-Text, and Do-Not-Mail registries, in addition to any internal DNC or suppression lists unique to the company, thereby identifying and eliminating contacts that should be off-limits. Capable of handling high-volume list scrubbing through either API connections or bulk file uploads, it offers optional integration with CRM systems or marketing platforms, making it a versatile tool for both centralized databases and decentralized agent networks. For phone compliance, DNCSolution provides connectivity to essential resources like the Reassigned Numbers Database (RND) and a list of known litigators, ensuring that organizations can pinpoint disconnected or potentially risky numbers, thus minimizing the risk of litigation from improper outreach. Furthermore, the platform's comprehensive features empower organizations to streamline their compliance processes, ultimately fostering a more responsible marketing approach.

Description

Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 No 

Integrations

Microsoft Dynamics 365 Yes 

Pricing Details

$200 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PossibleNOW

Founded

2000

Country

United States

Website

www.possiblenow.com/products/dncsolution/

Vendor Details

Company Name

Provaria

Country

Austria

Website

www.proaddon.com/en/addons/procti/

Product Features

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

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