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Description
In recent years, a notable trend has been the emergence of "Customer Centricity," signaling a transition from a Resource-centric approach to a Service-centric model for OSS solutions, which integrates Fulfillment and Assurance operations. At the heart of this shift is the CygNet Service Management Platform (SMP), which serves as the cornerstone for top-tier CygNet Service Fulfillment and Assurance systems. Recognizing the crucial role that accurate and current physical inventory plays in the entire OSS-BSS value chain, the CygNet SMP is powered by an autodiscovery engine that retrieves precise, real-time resource inventory data from the network. The standout feature of the CygNet Autodiscovery engine lies in its built-in correlation algorithms, which adeptly "stitch" together end-to-end circuits across different vendors and technologies, spanning L1, L2, and L3 layers. This capability not only enables the auto-discovery of network-facing services but also extends to customer-facing services, thereby enhancing overall service delivery. Ultimately, this approach positions organizations to better meet customer needs and improve operational efficiency.
Description
The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NMSWorks Software
Country
India
Website
www.nmsworks.co.in
Vendor Details
Company Name
Optiva
Founded
1999
Country
Canada
Website
optiva.com/bss-platform-3/