CygNet Description
The most prominent trend in the last few years has been "Customer Centricity". This has seen a shift from a Resouce-centric paradigm to OSS solutions to a Service centric paradigm that includes converged Fulfillment operations and Assurance operations. The CygNet Service Management Platform (SMP) is the foundation of the best-of breed CygNet Service Fulfillment and Service Assurance systems. The core of the CygNet SMP, which is based on the sound premise, that accurate and current physical inventory plays a key role in the entire OSS/BSS value chain, is the autodiscovery engine, which retrieves accurate, real time resource inventory data from all CygNet networks. The CygNet Autodiscovery engine's unique value proposition is its built-in correlation algorithms, which automatically "stitch” end to end circuits across vendors, technologies, and across L1,L2 and L3. This allows for auto-discovery services, both network-facing and customer-facing.