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Description
The emergence of cloud technology and mobile computing, along with improvements in communication protocols, has enabled us to develop a new version of our POS system, 8.3, which supports both local and cloud deployment options. This system includes a thorough merchandise classification framework that empowers users with enhanced oversight and management capabilities concerning inventory, retail locations, clientele, and staff. As the retail industry seeks more sophisticated analytical tools, Cybex BI delivers enhanced functionalities tailored for retail operations. Additionally, advanced retail marketing strategies offer an all-encompassing method for analyzing customer behavior and executing marketing initiatives. Moreover, the Merchandise and Assortment Planning module integrates extensive performance metrics, planning tools, and simulation applications for optimal inventory management. This comprehensive suite equips retailers with the necessary tools to adapt to an evolving market landscape effectively.
Description
Despite the growing importance of digital interactions for consumers, a staggering 95% of retail revenue still originates from physical stores. These establishments play a vital role in enhancing your understanding of customers. By acquiring new clientele, you can gain insights into their preferences, shopping behaviors, family dynamics, and other retail outlets they frequent. It's essential to refine your database and develop pertinent customer segments within a completely secure framework. Boost the impact of your marketing initiatives through various channels such as email, SMS, rich SMS, and direct mail. Dolmen serves as a local customer marketing platform that enables retail locations to gather and leverage data from both customers and potential clients. With a focus on creating qualified databases, you can deepen your customer insights. This all-in-one marketing solution facilitates the management of your promotional campaigns while allowing for data collection across mobile, web, and in-store environments. By utilizing these tools, businesses can create a more personalized experience for each customer.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cybex Systems
Founded
1986
Country
Canada
Website
www.cybexnet.com
Vendor Details
Company Name
Dolmen
Founded
2011
Country
France
Website
www.dolmen-tech.com/uk/
Product Features
Franchise Management
Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Jewelry Store Management
Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management