Customers.ai Reviews

Customers.ai

1.0 out of 5 stars

Average Ratings 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Customers.ai is an AI-powered customer identification and marketing automation platform designed to help ecommerce businesses convert website visitors into customers. The software uses an X-Ray tracking pixel to recognize shoppers and connect their browsing activity across multiple sessions, devices, and browsers. Its identity resolution capabilities enrich visitor profiles with available contact information and behavioral data, providing marketers with additional context about potential customers. Alfred, the platform's AI audience agent, analyzes shopping behavior and automatically organizes customers into high-, medium-, and low-intent segments. These predictive audiences help businesses prioritize marketing activities, improve customer targeting, and reduce spending on contacts unlikely to purchase. Customers.ai integrates with Klaviyo to improve customer identification, trigger automated email flows, and support personalized retention campaigns. Its email deliverability suite includes contact validation, list management, warming tools, and inbox placement optimization. The platform also supports advertising retargeting through Meta and Google, CRM data enrichment, direct mail campaigns, and cross-device customer journey tracking. Reporting capabilities provide visibility into identified visitors, customer engagement, marketing attribution, email revenue, and audience performance.

Description

Leadpipe functions as a web-based platform designed for identifying website visitors and assessing buyer intent, catering specifically to teams involved in sales, marketing, and revenue operations. By utilizing a tracking pixel, it records visitor interactions and transforms relevant sessions into detailed profiles, which include contact information, company insights, traffic sources, and the specific pages accessed. Teams can analyze this activity through a comprehensive dashboard, enabling them to prioritize follow-up actions and seamlessly integrate records or audiences into various tools like CRMs, sales engagement systems, advertising platforms, Slack, and automation workflows. The platform is equipped with connectors for CRM and outreach applications, as well as options for custom workflows through API, webhook, and MCP integrations. Furthermore, agencies are empowered to oversee multiple client accounts while benefiting from white-label reporting features. While person-level identification is accessible for qualifying U.S. traffic, visitors from the EU and UK are identified at the company level instead. Leadpipe operates as a Software as a Service (SaaS) solution and provides a trial period that is limited to seven days or 500 identified profiles, allowing potential users to experience its capabilities firsthand. This trial period helps teams evaluate the platform's effectiveness in enhancing their marketing and sales strategies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Ads Yes 
Meta Ads Yes 
Salesforce Yes 
Zapier Yes 
Attio No 
Close No 
Facebook Yes 
Facebook Ads Yes 
Facebook Messenger Yes 
GoHighLevel Yes 
HubSpot CRM No 
Model Context Protocol (MCP) No 
Outreach No 
Segment No 
SendGrid Yes 
Sendlane Yes 
Shopify Yes 
WP-Chatbot Yes 
Wufoo Yes 
Zoho CRM No 

Integrations

Google Ads Yes 
Meta Ads Yes 
Salesforce Yes 
Zapier Yes 
Attio Yes 
Close Yes 
Facebook No 
Facebook Ads No 
Facebook Messenger No 
GoHighLevel No 
HubSpot CRM Yes 
Model Context Protocol (MCP) Yes 
Outreach Yes 
Segment Yes 
SendGrid No 
Sendlane No 
Shopify No 
WP-Chatbot No 
Wufoo No 
Zoho CRM Yes 

Pricing Details

Contact us for pricing
Free Trial Yes 
Free Version No 

Pricing Details

$147/month
Pro 500 costs $147 per month and includes 500 monthly identifications. Higher-volume tiers are available. Paid plans are month-to-month with no annual contract. The evaluation trial lasts 7 days or until 500 identified profiles, whichever comes first; no credit card is required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CustomersAI

Founded

2014

Country

United States

Website

customers.ai/

Vendor Details

Company Name

Leadpipe

Founded

2023

Country

United States

Website

www.leadpipe.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications No 
Lead Nurturing No 
Lead Qualification No 
Lead Scoring No 
Online Forms No 

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture No 
Lead Database Integration No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

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