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Description
Typically, conventional satisfaction surveys garner a response rate of only 3% to 5% from customers. However, our users generally experience a much higher engagement, with response rates ranging from 40% to 60%. This impressive performance can be attributed to our strategic follow-up methods and a survey design that is both highly efficient and user-friendly. We take care of the optimization process for you, ensuring that gathering feedback is seamless. Additionally, our automatically generated reports allow you to explore your data thoroughly. You can analyze customer satisfaction based on various factors, such as the products they purchased, the timing of their first purchase (like during the holiday season or Black Friday), the total number of orders they’ve made, and their geographical location. The Net Promoter Score, a key indicator of customer loyalty introduced in the Harvard Business Review in 2003, has gained traction and is now utilized by over two-thirds of Fortune 1000 companies. By simply uploading your customer emails or setting up automated survey schedules, you can track the NPS of different customer segments over time. Furthermore, leverage your insights by integrating with over 1,000 applications available on Customer.guru, expanding the possibilities for customer engagement and satisfaction analysis. This comprehensive approach to feedback not only enhances customer relationships but also drives business growth.
Description
You can engage in polls either through your web browser or a mobile app. Voting is conducted anonymously and does not require prior registration. All you need to do is input the instructor's ID and click to cast your vote. Unlike many other platforms, our server remains unaware of your questions and available answers. The platform is user-friendly, offers a convenient login via QR code for participants, and seamlessly integrates with PowerPoint presentations. There is no limit on the number of participants in an eduVote survey, but it’s essential that all audience members have internet access. eduVote has been successfully tested with more than 1000 participants, demonstrating its reliability. Anyone affiliated with the institution and possessing a registered email address can initiate surveys using eduVote. Only the instructor needs to complete a registration process to set up a survey, while participants can vote freely and anonymously without needing to sign up. Additionally, participants are generally allowed to submit multiple votes from the same device, enabling it to be shared among students who might otherwise be unable to participate. This flexibility encourages broader engagement in the voting process.
API Access
Has API
API Access
Has API
Pricing Details
$10.00/month
Free Trial
Free Version
Pricing Details
€299 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Customer.guru
Founded
2016
Country
Czech Republic
Website
customer.guru
Vendor Details
Company Name
eduVote
Country
Germany
Website
eduvote.de/en/
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Audience Response
Commenting / Notes
Data Analysis Tools
Feedback Collection
Gamification
Live Results Tracking
Moderation
Offline Response Collection
PowerPoint Integration
Q & A
SMS Polling / Voting
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
