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Description
Does your organization utilize a call center, maintain a website, or offer email, text, or chat client options to gather customer feedback on their reasons for reaching out? Our aim is to gain a deep understanding of YOUR business, including its specific needs and challenges, allowing you to concentrate on providing products and services that truly meet the expectations of YOUR customers. If you eventually find yourself in need of an advanced SRM software solution, we will be there to assist you. Unlike many larger competitors, we will not push a software solution that doesn’t align with your requirements or promote a 'plug and play' or 'one size fits all' approach, as we recognize that such options are unrealistic. We will collaborate with you to pinpoint and implement the solution that is ideally suited to your business model, ensuring the right level of automation is achieved—nothing more, nothing less. Our dedication is to provide tailored support that empowers you to thrive in your industry.
Description
MobiWork®, the award-winning mobile workforce software solutions, is a great fit for businesses with contractors and employees who are often in the field. Each turnkey solution is tailored to a specific industry or use case, and can be deployed immediately. It can also be configured and made available in multiple languages worldwide for companies of all sizes (small, medium, and large). MobiWork®, a turnkey software solution, is tailored to a specific industry vertical. This is based on industry best practice, successful deployments around the world, and the wealth of knowledge that we have accumulated over the past 10 year helping companies of all sizes.
API Access
Has API
API Access
Has API
Integrations
Acumatica Cloud ERP
Citrix Analytics
EVO Payments
Embrace ERP
HubSpot CRM
HubSpot Customer Platform
MindCloud
PayPal
RingCentral RingCX
SAP Analytics Cloud
Integrations
Acumatica Cloud ERP
Citrix Analytics
EVO Payments
Embrace ERP
HubSpot CRM
HubSpot Customer Platform
MindCloud
PayPal
RingCentral RingCX
SAP Analytics Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSDP
Founded
2007
Country
United States
Website
www.csdpcorp.com
Vendor Details
Company Name
MobiWork
Founded
2010
Country
United States
Website
www.mobiwork.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
