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Description

Customer Alliance was founded in Berlin in 2009. Since then, thousands of chain and independent hotels around the world have teamed up with Customer Alliance's 90+ employees. They work together to improve their online reputations and increase their revenue. One industry-leading solution allows hotels to collect, distribute, analyze, and report on their guests' reviews across the internet. This gives them an insight into their hotel’s performance. This allows hotels to better understand their guests and increase their revenue.

Description

Gretchen AI, a verification platform based in Berlin, caters to organizations that cannot afford to make mistakes regarding the authenticity of information. It performs real-time analysis of images, videos, audio, and text, identifying over 80 varieties of deepfakes and synthetic media. However, merely detecting these anomalies is insufficient; Gretchen AI also assesses the context and credibility of sources while analyzing metadata and provenance, recognizing that genuine content can also be misleading. Each result generated is designed to be clear and suitable for both editorial and official applications. The platform is easily integrated into existing IT systems and includes social media functionality, allowing for content verification at the point of dissemination. Compliant with GDPR regulations, Gretchen AI serves a diverse clientele, including public authorities, security and defense organizations, newsrooms, and image agencies. Notably, it was utilized by the State of Berlin to assist citizens in verifying questionable content during the 2026 Berlin state election, showcasing its practical application in critical situations. By empowering organizations with reliable verification tools, Gretchen AI fosters a more informed public discourse.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

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Integrations

Facebook

Integrations

Facebook

Pricing Details

79.00€ / month
Free Trial
Free Version

Pricing Details

Pricing on request
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CA Customer Alliance GmbH

Founded

2009

Country

Germany

Website

www.customer-alliance.com/en

Vendor Details

Company Name

Gretchen AI

Country

Germany

Website

gretchen-ai.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

ReviewPro Reviews

ReviewPro

Review Rank

Alternatives