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Description

When preparing to implement an employee engagement survey, consider addressing the topics outlined in the examples below. The following sample questions are reflective of those found in the Focal ORG engagement survey. An effective employee engagement survey should encompass various themes, similar to those presented here. Typically, thorough questionnaires contain around 50 to 60 rating items, often utilizing a 5-point scale, alongside several open-ended questions designed to capture employees' insights, viewpoints, and recommendations. Conversely, shorter surveys, which include fewer than 20 questions, may not adequately uncover particular issues within the organization. While these brief surveys can effectively gauge overall employee engagement and satisfaction, they often leave organizations with more inquiries than resolutions regarding the factors influencing employee engagement or disengagement. Thus, investing time in crafting a detailed survey may yield more actionable insights for improvement.

Description

Implement targeted, practical customer experience data through automated mobile-centric surveys. Macorva CX optimizes the collection of insights across all business sectors, such as sales, support, operations, product innovation, and marketing. It effectively bridges the divide between receiving feedback and taking actionable steps. Additionally, Macorva EX empowers team members to articulate their experiences as actionable insights, enhancing visibility, recognition, educational outcomes, and fostering strong leadership. These people-focused outcomes stimulate action throughout the organization, benefiting everyone from entry-level employees to the CEO. The platform features user-friendly dashboards that consolidate findings from employee surveys, 360° evaluations, and customer interactions, while utilizing artificial intelligence to connect employees with tailored action items that reflect their feedback patterns, ultimately fostering a culture of continuous improvement. This holistic approach ensures that both customer and employee experiences are prioritized, driving sustained organizational success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$2900
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Custom Insight

Founded

1998

Country

United States

Website

www.custominsight.com

Vendor Details

Company Name

Macorva

Founded

2018

Country

United States

Website

www.macorva.com

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys No 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys No 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management No 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Performance Management

360 Degree Feedback Yes 
Compensation Management No 
Custom Rating Scales No 
Customizable Templates Yes 
Individual Development Plans Yes 
On-going Performance Tracking Yes 
Peer Appraisals Yes 
Review Cycle Tracking Yes 
Self Service Portal Yes 
Self-Appraisals No 
Skills Assessments Yes 
Weighted Performance Measures Yes 

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