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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our hosted VoIP business phone systems enable cloud-based calling, allowing you to handle your calls from any location using any device connected to the Internet. Are you interested in discovering how Cox Business can address your specific needs? Connect with one of our dedicated IP Centrex experts for assistance. Ensure that your customers always connect with the right person by utilizing our IP Centrex VoIP solution. This cloud-driven business VoIP phone system provides a dependable, professional voice service designed to manage your business's call traffic both effectively and efficiently. Direct callers to the appropriate queue with priority levels and to the next available representative through our Call Center Standard feature. You can manage and access your calls from anywhere with the UC app available on your smartphone, tablet, or desktop. We will assist you in creating a scalable plan that fits your current needs while accommodating future growth—whether you require solutions for a startup or a large corporation. Additionally, we take care of updates, installations, and repairs, ensuring a seamless experience for your business. With our comprehensive support, you can focus on what truly matters: running your business smoothly.

Description

SureTel adopts a proactive strategy in catering to our business telephone clients. Our dedicated VoIP phone specialists are always ready to engage with you regarding your unique needs or provide a live demonstration of our platform, which we are confident will leave you impressed. Feel free to reach out to our business VoIP experts by calling 833-SURETEL (787-3835) or interacting with our online representative via the chat option on our website. We firmly believe in transparent pricing, ensuring that all features are included in our services without hidden fees. If you're concerned about initial expenses, don’t worry; you can rent phones from us and we will handle all aspects of the setup and management! Our platform is designed to accommodate any custom features you may require. Explore our Idea Portal to see the exciting developments we have in progress. With SureTel, you can trust that we’re here to support you every step of the way.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ITP Yes 
UltraDDoS Protect Yes 
businessphone.com Yes 

Integrations

ITP No 
UltraDDoS Protect No 
businessphone.com No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cox

Founded

1962

Country

United States

Website

www.cox.com/business/phone/hosted-voice.html

Vendor Details

Company Name

SureTel

Founded

2007

Country

United States

Website

www.suretel.co

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Alternatives

Frontier SmartVoice Reviews

Frontier SmartVoice

Frontier Communications