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Description

Palo Alto Networks Cortex XCOR is an AI-powered observability platform that provides monitoring, troubleshooting, and operational intelligence across applications, infrastructure, and end-user experiences. The platform collects and analyzes logs, metrics, traces, and events to provide visibility into distributed systems and cloud-native environments. Its XCOR Operator provides a conversational interface that enables engineers to query system data, investigate performance issues, configure alerts, and create dashboards using natural language. AI Investigations automatically correlates telemetry signals and system dependencies to identify probable root causes and reduce incident resolution times. Operational Fabric maintains contextual information about system topology, historical incidents, user behavior, and operational knowledge to support AI-driven investigations. Application observability capabilities include automated service discovery, dependency mapping, service-level objective monitoring, and distributed tracing. Real user monitoring and synthetic monitoring help teams evaluate application responsiveness, browser performance, and potential issues affecting digital experiences. The platform's Optimization Engine identifies low-value telemetry and applies filtering, sampling, and aggregation rules to reduce unnecessary data storage costs. Cortex XCOR supports OpenTelemetry-based data collection, scalable infrastructure monitoring, and consumption budgets for controlling observability spending across enterprise environments.

Description

Workplace incidents related to security and safety happen regularly, making it essential for organizations to take a proactive approach in investigating and managing these occurrences before they turn into larger, often public issues that can tarnish their brand and reputation. From something as minor as a malfunctioning light bulb in a parking area to severe situations like an active shooter, it is crucial that incidents are effectively managed, thoroughly investigated, analyzed, and documented so that appropriate measures can be taken. By gaining insight into how security personnel perform their daily tasks, companies can enhance operational efficiencies and reduce costs. Utilizing configurable questions, immediate notifications, computer-aided dispatch, and intelligent narratives along with site-specific documentation, images, and videos allows for a comprehensive understanding of how events develop. Each action taken during and following an incident carries significant implications, empowering organizations to make well-informed, data-driven decisions regarding their resources, staffing, and reporting strategies, ultimately fostering a safer workplace environment. This focus on both proactive and reactive measures can significantly improve an organization's ability to handle unforeseen challenges effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NudgeBee Yes 
OpenTelemetry Yes 
Opsgenie Yes 
PagerDuty Yes 
Sedai Yes 
Shoreline Yes 
Slack Yes 
SureView No 
SwiftConnect No 
Symmetry Business Intelligence No 
TierZero Yes 

Integrations

NudgeBee No 
OpenTelemetry No 
Opsgenie No 
PagerDuty No 
Sedai No 
Shoreline No 
Slack No 
SureView Yes 
SwiftConnect Yes 
Symmetry Business Intelligence Yes 
TierZero No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Palo Alto Networks

Founded

2005

Country

United States

Website

www.paloaltonetworks.com/cortex/xcor

Vendor Details

Company Name

AMAG Technology

Country

United States

Website

www.amag.com/incidentmanagement

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Alternatives

Alternatives