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Description
Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.
Description
Omakase.ai is a platform that leverages artificial intelligence to offer a voice and chat shopping assistant, effectively turning any ecommerce site into a dynamic and personalized retail environment without the need for coding or complicated configurations; by simply entering a website URL, users can create an AI agent that engages with customers, providing assistance and recommendations akin to a knowledgeable sales representative available 24/7. The platform automatically evaluates the products and content available on your site, enabling it to assist visitors in discovering items, comparing choices, addressing inquiries, and advising on purchasing decisions in real time through both chat and voice methods, thereby minimizing obstacles, accelerating product finding, and boosting sales conversions. Omakase.ai also features hybrid interaction tools that allow customers to select whether they would prefer to type or speak, and the agent's responses can be tailored with intelligent rules to ensure consistency with brand guidelines and operational workflows, enhancing the overall shopping experience. This adaptability helps businesses cater to diverse customer preferences, fostering greater engagement and satisfaction throughout the shopping journey.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents
Vendor Details
Company Name
ZEALS
Founded
2014
Country
United States
Website
www.omakase.ai/