Forethought
Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
Learn more
Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
Learn more
Omakase.ai
Omakase.ai is a platform that leverages artificial intelligence to offer a voice and chat shopping assistant, effectively turning any ecommerce site into a dynamic and personalized retail environment without the need for coding or complicated configurations; by simply entering a website URL, users can create an AI agent that engages with customers, providing assistance and recommendations akin to a knowledgeable sales representative available 24/7. The platform automatically evaluates the products and content available on your site, enabling it to assist visitors in discovering items, comparing choices, addressing inquiries, and advising on purchasing decisions in real time through both chat and voice methods, thereby minimizing obstacles, accelerating product finding, and boosting sales conversions. Omakase.ai also features hybrid interaction tools that allow customers to select whether they would prefer to type or speak, and the agent's responses can be tailored with intelligent rules to ensure consistency with brand guidelines and operational workflows, enhancing the overall shopping experience. This adaptability helps businesses cater to diverse customer preferences, fostering greater engagement and satisfaction throughout the shopping journey.
Learn more
11.ai
11.ai serves as a voice-centric AI assistant leveraging ElevenLabs Conversational AI and utilizes the Model Context Protocol (MCP) to link your voice to routine tasks, facilitating hands-free activities like planning, research, project management, and team collaboration. Its seamless integration with various platforms, including Perplexity for live online research, Linear for tracking issues, Slack for communication, and Notion for managing knowledge, alongside the ability to support custom MCP servers, allows 11.ai to understand and execute sequential voice commands while contextualizing information and performing significant tasks. This innovative assistant provides immediate, low-latency interactions and supports both voice and text modalities, offering features such as integrated retrieval-augmented generation, automatic detection of languages for fluid multilingual dialogue, and robust security measures that ensure compliance with industry standards like HIPAA. Furthermore, the versatility of 11.ai makes it an invaluable tool for teams seeking to enhance productivity and streamline their workflows efficiently.
Learn more