Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The predictive customer insights platform effortlessly merges both qualitative and quantitative information, providing a comprehensive analysis that includes Qual+Quant insights and Zero Party Data, all without the need for coding. Uncover a more intelligent approach to grasping customer behavior with ease. The platform features ready-made connectors and supports over 100 integrations. Experience the benefits of ConvertML today and elevate your understanding of your customer base.
Description
ZapScale stands out as the most user-friendly platform for Customer Success. It enables Customer Success teams to efficiently oversee and engage with their clients.
By leveraging 150 data points sourced from six different origins, ZapScale provides a customer health score that is grounded in evidence, free from assumptions, and reliable. The platform features automatic notifications and predictive churn analysis, empowering you to proactively address and resolve customer challenges with simplicity and effectiveness.
Our mission is to guarantee that your customers consistently derive value from your offerings, fostering long-term satisfaction and loyalty.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$150 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConvertML.ai
Founded
2010
Country
United States
Website
convertml.ai/
Vendor Details
Company Name
ZapScale
Founded
2021
Country
United States
Website
www.zapscale.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis