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support

Description

Every individual who visits your website holds the potential to become a customer, making it essential to engage with them before they navigate away. ConvertCall enhances your ability to interact by analyzing customer behavior and capturing an impressive 88% more calls and inquiries right from the first day of implementation! Setting up a widget on your website is a straightforward yet highly customizable process through your account. Once established, the callback button and widget triggers begin to actively gather leads from your site. When visitors engage with the button or the triggers activate, a form appears prompting them to enter their phone number, with a promise of a callback in just a few seconds, typically within 20 to 30 seconds. The ConvertCall application then connects your manager directly with the prospective customer, facilitating a productive business conversation, while allowing for all calls to be recorded and rated by the visitors. Following the conversation, a personalized SMS is dispatched to the customer as a follow-up, ensuring a continued connection. Additionally, the customer's information is securely stored within the ConvertCall account and can be seamlessly integrated with various CRMs to streamline your customer relationship management. This comprehensive approach not only boosts lead conversion but also enhances overall customer engagement.

Description

Trackdrive enhances both inbound and outbound interactions with your leads, allowing communication through various channels such as telephone calls, SMS, emails, and integrations. With robust call analytics, it offers valuable insights into conversion rates stemming from both online and offline sources, enabling you to assess call conversions linked to your marketing strategies. You can effectively monitor traffic sources, URL keywords, and custom tokens all in one platform. Additionally, it automates the scheduling of contact with leads, facilitating lead conversion through SMS, emails, and outbound calls. The system allows you to set up Call Center Agents to manage consumer calls seamlessly within Trackdrive. It also includes a feature for automatically forwarding calls to your highest-earning buyers, while enabling these buyers to compete for calls through Real Time Bidding to boost their call volume. Moreover, Trackdrive supports integration with a variety of third-party systems, allowing you to connect easily to platforms like Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft, and several others, thereby enhancing your marketing efficiency and reach. This integration capability ensures that your business processes remain streamlined and effective across multiple channels.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Amazon Web Services (AWS)
CAKE
Convoso
Google AdMob
Google Ads
Keap
LinkTrust
Loader.io
Mailgun
Plivo
Salesforce
SendGrid
Slack
Telnyx
Twilio
Typeform
Voluum
Zapier
Zoho CRM

Integrations

Amazon S3
Amazon Web Services (AWS)
CAKE
Convoso
Google AdMob
Google Ads
Keap
LinkTrust
Loader.io
Mailgun
Plivo
Salesforce
SendGrid
Slack
Telnyx
Twilio
Typeform
Voluum
Zapier
Zoho CRM

Pricing Details

$36 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConvertCall

Country

Spain

Website

convertcall.app/

Vendor Details

Company Name

TrackDrive

Founded

2016

Country

United States

Website

trackdrive.net

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Alternatives

Alternatives