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ease
features
design
support

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Description

Conversica's conversational AI solutions empower revenue teams in enterprises to effectively attract, acquire, and nurture customers throughout their journey via Email, SMS, or Website Chat. In today's fast-paced environment, potential clients and existing customers anticipate swift responses to their inquiries, ideally within minutes rather than hours. Conversica's AI Assistants are designed to engage immediately upon receiving an inquiry, offering responses in mere seconds. This quick, personalized, and continuous engagement from an AI Assistant not only assists teams in uncovering additional revenue opportunities but also enhances workforce efficiency, enabling revenue teams to achieve peak performance at a significantly reduced cost. By fortifying the top of your sales funnel with nearly complete lead coverage and improved engagement rates, these solutions connect website visitors to information without delay, rapidly pre-qualify new leads, and boost registration for webinars and events. Furthermore, with advanced Conversational Marketing capabilities, your AI Assistant is equipped to guide the next best actions across various channels such as chat, email, and SMS, ensuring a seamless experience for both your team and customers alike. This holistic approach ultimately fosters stronger relationships and drives sustained growth for your business.

Description

The future of customer relationship management is designed to be user-friendly. Transform sales practices and enhance efficiency through straightforward prompts for your clients, representatives, and account teams, all supported by a unique Edge AI platform that prioritizes sellers. With three decades of leadership in CRM and enterprise software, Tact.ai offers a versatile engagement model and cutting-edge technology, making it the perfect ally for refining your current CRM systems while establishing a more manageable CRM landscape for future success. Prioritize your sellers with Tact Assistant, which provides real-time monitoring, seamless data entry on the go, insightful nudges, and productivity enhancements—all within a comprehensive user experience that boosts representative productivity and strengthens CRM adoption and governance. This innovative approach not only fosters better sales outcomes but also ensures that teams can operate more effectively in an increasingly competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Alexa Smart Properties
CSI Spectrum
Club Automation
Crossbeam
Eloqua
GrowthLoop
LinkedIn
LinkedIn Sales Navigator
Marketo
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
OMI
Salesforce Marketing Cloud Account Engagement
Slack
Velocify
Zendesk Sell

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Alexa Smart Properties
CSI Spectrum
Club Automation
Crossbeam
Eloqua
GrowthLoop
LinkedIn
LinkedIn Sales Navigator
Marketo
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
OMI
Salesforce Marketing Cloud Account Engagement
Slack
Velocify
Zendesk Sell

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Conversica

Founded

2007

Country

United States

Website

www.conversica.com

Vendor Details

Company Name

Tact.ai

Founded

2012

Country

United States

Website

tact.ai

Product Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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