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Description
Voice AI, also known as conversational AI, represents a significant advancement in artificial intelligence specifically designed for the restaurant sector, moving far beyond the exasperating encounters many have experienced with automated phone systems in the past. As virtual ordering assistants, voice AI engages in countless conversations simultaneously, each delivered with the personable and tailored touch that customers cherish when interacting with staff. By merging the convenience and efficiency of online ordering with the personalized, hands-on experience of traditional drive-thru and phone interactions, voice AI streamlines the once tedious order-taking process with impressive precision. As fast-food chains and restaurants around the globe hurry to adopt conversational AI solutions, voice AI is rapidly transforming the dining experience. This innovative technology ushers restaurants into a digitally driven era, addressing everyday challenges that arise in their non-digital environments while enhancing customer satisfaction and operational efficiency. Ultimately, voice AI not only modernizes the ordering experience but also empowers restaurants to focus more on service quality and customer engagement.
Description
A PolyAI voice assistant can have a natural conversation with customers for as long as it takes to solve their problem. Your customers can speak as they wish, without having to guess keywords. In the past, building a voice assistant meant spending months gathering thousands of training data. No additional training data is required for any use case. Our technology is pre-trained in billions of natural conversations. Our voice assistants are able to learn new languages quickly while maintaining the agent behavior, business logic and voice of your brand so that all customers are served equally. We are so confident in the ability of our voice assistants to scale that we don’t charge for maintenance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConverseNow
Country
United States
Website
conversenow.ai/
Vendor Details
Company Name
PolyAI
Founded
2017
Country
United Kingdom
Website
poly.ai/
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant