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Description
Efficiently manage several WhatsApp accounts while integrating them with a CRM system for smoother communication. Starting with ControlHippo is incredibly simple; just scan the given QR code, and you'll be operational in a minute. Our hassle-free setup guarantees quick access to all functionalities, which helps you save both time and effort. By centralizing WhatsApp chats, you can enhance collaboration among your sales, support, and marketing teams, ultimately improving customer interactions through a unified interface. Furthermore, with the Pipedrive integration, you can automatically transform incoming WhatsApp messages into leads within Pipedrive. This automated process ensures that every potential customer is captured, thereby maximizing your sales pipeline and enhancing overall efficiency. With these tools, you can revolutionize how your team communicates and manages customer relationships.
Description
Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications.
With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere.
Key Features Include:
- **Shared Team Inbox:** Collaborate efficiently with team members.
- **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers.
- **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly.
- **WhatsApp Automation:** Streamline conversations to engage customers effectively.
- **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp.
- **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency.
In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
Zoho CRM
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
Zoho CRM
Pricing Details
$20 per user per month
Free Trial
Free Version
Pricing Details
$53.00
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ControlHippo
Country
India
Website
controlhippo.com
Vendor Details
Company Name
Ownchat
Founded
2022
Country
India
Website
ownchat.app
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics