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support

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Description

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

Description

Attracting a larger and more satisfied customer base is achievable. With a visual and user-friendly CRM system tailored to your specific requirements, your daily tasks can become easier and more enjoyable. Lime CRM offers a solution that you will genuinely utilize, encompassing all the standard features you would expect from a CRM, including contact management, historical notes, task lists, case oversight, sales transactions, and marketing initiatives. However, the capabilities of Lime CRM extend far beyond the basics. Drawing from three decades of industry experience, we have a deep understanding of the diverse needs that various clients have from a CRM system. This insight has led us to create specialized packages designed for specific industries. If you're utilizing other IT systems in your routine operations, there's no need to worry! Lime CRM seamlessly integrates with most platforms, ensuring you have a comprehensive view of your customers consolidated in one accessible location. Plus, this integration enhances your operational efficiency and equips you with valuable insights for better decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Audience Manager Yes 
BI Book No 
Canopy Yes 
DataUnlocker Yes 
Domo Yes 
Forsta Yes 
FuseCommander Yes 
Heap Yes 
Kameleoon Yes 
Microsoft Outlook No 
Monetate Yes 
Oracle Advertising Yes 
Qualtrics Customer Experience Yes 
Salesforce Yes 
Splunk AppDynamics Yes 
Splunk Enterprise Yes 
Zapier No 
vloxq CPQ No 

Integrations

Adobe Audience Manager No 
BI Book Yes 
Canopy No 
DataUnlocker No 
Domo No 
Forsta No 
FuseCommander No 
Heap No 
Kameleoon No 
Microsoft Outlook Yes 
Monetate No 
Oracle Advertising No 
Qualtrics Customer Experience No 
Salesforce No 
Splunk AppDynamics No 
Splunk Enterprise No 
Zapier Yes 
vloxq CPQ Yes 

Pricing Details

Contact sales
Free Trial No 
Free Version No 

Pricing Details

$28.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Contentsquare

Founded

2012

Country

United States

Website

contentsquare.com

Vendor Details

Company Name

Lime

Founded

1990

Country

Sweden

Website

www.lime-technologies.com/lime-crm/

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

Heatmap

Behavioral Mapping Yes 
Dashboard Yes 
Dynamic Maps Yes 
Element Analytics Yes 
Embeddable Maps Yes 
For Sales Yes 
For Science Yes 
Radial Mapping Yes 
Territorial Mapping Yes 
Website Analytics Yes 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps Yes 
Mouse Tracking Yes 
Optimization Tools No 
Session Recording Yes 
Surveys No 
User Experience Analysis Yes 
User Feedback No 
Visitor Segmentation No 

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting Yes 
Heatmaps Yes 
Impression Testing No 
Mobile Testing Yes 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics Yes 
Surveys and Feeback No 
Video Recording / Transcription Yes 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics Yes 
Goal Tracking Yes 
Keyword Tracking Yes 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking Yes 
Time on Site Tracking Yes 
User Interaction Tracking Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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