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Description

Our distinguished group of writers brings a diverse array of professional experiences, enabling us to generate specialized content across virtually all sectors. This talented team possesses a deep understanding of content marketing intricacies, recognizing that the right tone and style can transform an article into a captivating and informative piece. We utilize a straightforward price-per-word model that offers excellent value tailored to the evolving requirements of small businesses and entrepreneurs. Each article we produce undergoes thorough proofreading, editing, and SEO optimization by our skilled copy editors, ensuring high-quality results. We are committed to surpassing our clients' expectations, and in the rare event that we fall short, we are more than willing to issue a full refund. Your content project will be overseen by a dedicated account manager, streamlining communication and project management. By leveraging our proven processes for your briefs, we can ensure timely delivery of exceptional content. Additionally, enhance your eCommerce product descriptions with persuasive and keyword-rich sales copy that drives conversions and boosts your online presence. With our expertise, your content will not only inform but also engage and convert potential customers effectively.

Description

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
Alhena
Attentive
Boostopia
Calabrio Quality Management
Echo AI
Ema
Endear
Flip
Forethought
Guru
Kindo
OmniPanel
Pandium
Refold
ReturnPro
Shopify
Thankful
Truto
Tymeline

Integrations

5X
Alhena
Attentive
Boostopia
Calabrio Quality Management
Echo AI
Ema
Endear
Flip
Forethought
Guru
Kindo
OmniPanel
Pandium
Refold
ReturnPro
Shopify
Thankful
Truto
Tymeline

Pricing Details

$0.10 per word
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Contentellect

Founded

2016

Country

United Kingdom

Website

www.contentellect.com

Vendor Details

Company Name

Gladly

Founded

2014

Country

United States

Website

www.gladly.ai/get-started/

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

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Freshchat

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