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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Management of stakeholder and community engagement is essential for government entities, private companies, and non-profit organizations alike, as it allows for the documentation, monitoring, analysis, and reporting of interactions and engagement with stakeholders. This approach facilitates the capture, tracking, actioning, and oversight of all stakeholder communications while providing a comprehensive, real-time resource for all stakeholder-related information, such as interactions, issues, sentiments, and actions, as well as their interconnections. Users can generate reports on demand, ensuring access to the necessary information at any given moment. The platform supports an unlimited number of projects and offers easy customization options, allowing organizations to adapt it to fit their specific engagement strategies, processes, languages, and terminologies. Consultation Manager serves as a robust solution for community and stakeholder engagement, empowering users to construct an extensive knowledge base that spans various projects and community consultations. Moreover, you can effectively segment your data by projects, phases, sites, teams, and numerous other criteria, enhancing the overall management of stakeholder relationships. By leveraging these features, organizations can significantly improve their engagement practices and foster stronger connections with their communities.

Description

SMART stands out as the sole platform for stakeholder engagement that enables users to monitor engagement both at an organizational level and for individual stakeholders. Over the years, SMART has transformed into a comprehensive solution for stakeholder management and engagement. Its design ensures security and scalability, accommodating everyone from independent users to thousands of participants. Key features of SMART include stakeholder mapping, multi-channel communication, CRM capabilities, event management, and stakeholder classification. Since your stakeholders interact with one another, SMART facilitates connections among various groups, organizations, and individuals. The platform includes an automatic stakeholder update feature that empowers stakeholders to manage their interactions with you efficiently. By integrating social media, email, SMS, and CRM, SMART helps create a well-rounded understanding of your stakeholders. Additionally, users can easily build web forms to discover and analyze new stakeholders without needing any HTML skills. Collaborating with AWS, SMART harnesses cloud technology to deliver a scalable, resilient, and dependable service, ensuring that users always have access to the tools they need for effective engagement. This comprehensive approach makes SMART an essential asset for organizations focused on fostering robust stakeholder relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Mailchimp

Integrations

Amazon Web Services (AWS)
Mailchimp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Consultation Manager

Founded

2005

Country

Australia

Website

www.consultationmanager.com

Vendor Details

Company Name

Syrenis

Founded

2000

Country

United Kingdom

Website

smart.syrenis.com

Product Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Product Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

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