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ease
features
design
support

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Description

Management of stakeholder and community engagement is essential for government entities, private companies, and non-profit organizations alike, as it allows for the documentation, monitoring, analysis, and reporting of interactions and engagement with stakeholders. This approach facilitates the capture, tracking, actioning, and oversight of all stakeholder communications while providing a comprehensive, real-time resource for all stakeholder-related information, such as interactions, issues, sentiments, and actions, as well as their interconnections. Users can generate reports on demand, ensuring access to the necessary information at any given moment. The platform supports an unlimited number of projects and offers easy customization options, allowing organizations to adapt it to fit their specific engagement strategies, processes, languages, and terminologies. Consultation Manager serves as a robust solution for community and stakeholder engagement, empowering users to construct an extensive knowledge base that spans various projects and community consultations. Moreover, you can effectively segment your data by projects, phases, sites, teams, and numerous other criteria, enhancing the overall management of stakeholder relationships. By leveraging these features, organizations can significantly improve their engagement practices and foster stronger connections with their communities.

Description

Engagement Hub, a proprietary SaaS platform owned and hosted in Australia, allows for round-the-clock communication and collaboration with stakeholders and community members from any location, leading to consultations that are not only more impactful but also more efficient and meaningful. This platform consolidates all engagement efforts into a single, integrated, and secure online environment designed for collaboration, management, communication, and reporting. It features a suite of over 27 diverse tools that facilitate effective participation, dialogue, and teamwork. Additionally, Engagement Hub includes a comprehensive stakeholder relationship management system that offers detailed stakeholder profiles, segmentation options, offline feedback mechanisms, newsletters, and thorough audit trails. Users benefit from straightforward reporting capabilities and rich insights, along with quick overviews of status and tagging for issues and trends, ensuring that all aspects of stakeholder engagement are meticulously tracked and analyzed. This innovative approach not only enhances the quality of consultations but also fosters a deeper connection with the community.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mailchimp

Integrations

Mailchimp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Consultation Manager

Founded

2005

Country

Australia

Website

www.consultationmanager.com

Vendor Details

Company Name

My Business App

Founded

2014

Country

Australia

Website

engagementhub.com.au

Product Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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