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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The intelligence platform designed to harness the potential of hotel and guest data delivers impactful insights. Enhance each guest's experience by recognizing their relationship both online and at the property. Our unique guest scoring system uncovers the true identity behind each booking and assesses their worth to the hotel. The Concilio Insight Engine™ provides actionable insights that empower you to engage and market to guests, whether individually or in groups. Tailored for contemporary hoteliers, you can interact with your data in any preferred manner. Seamlessly navigate through user-friendly dashboards to reveal guest personas and segments. Integrate reservation and guest data from various hotel systems into a unified, comprehensive stream. Enrich your guest profiles with further insights derived from our proprietary classification and segmentation methodologies. You can explore and manipulate your enriched data through a visually appealing, intuitive interface. With this platform, you can ensure that every guest feels valued and understood, creating a memorable experience that encourages loyalty.

Description

SEGMENTAIL is a comprehensive CRM platform designed specifically for the modern omnichannel retail landscape, enabling you to effectively interpret your clients' data and deliver tailored experiences throughout their entire customer journey. It seamlessly aggregates client-related data, transactions, and promotional information from a variety of sources, including ecommerce platforms, POS systems, and contact management tools. This data is then analyzed to create a distinct profile for each client, integrating both online and offline information into a cohesive whole. By transforming raw data into actionable customer segments, you can engage meaningfully with your audience. The segments produced by SEGMENTAIL empower you to customize your marketing initiatives, provide fully personalized shopping experiences, and achieve enhanced outcomes. Understanding that each client is unique, SEGMENTAIL equips you with all the essential tools for effective communication with each individual, ultimately fostering deeper connections and loyalty. With this platform, businesses can elevate their customer engagement strategy to new heights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Connectify Hotspot
Edicom
Facebook
Glovo
Gmail
Google Calendar
Google Drive
Infor CRM
JOOR
LogiCommerce
Magento
Microsoft Dynamics 365
Microsoft Excel
Sage CRM
Shopify
Shopify Plus
Twilio
Zoho Campaigns
esendex

Integrations

Amazon Web Services (AWS)
Connectify Hotspot
Edicom
Facebook
Glovo
Gmail
Google Calendar
Google Drive
Infor CRM
JOOR
LogiCommerce
Magento
Microsoft Dynamics 365
Microsoft Excel
Sage CRM
Shopify
Shopify Plus
Twilio
Zoho Campaigns
esendex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concilio Labs

Founded

2013

Country

United States

Website

www.conciliolabs.com

Vendor Details

Company Name

Status2

Country

Spain

Website

status2.com/soluciones/segmentail-crm-retail-omnicanal/

Product Features

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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Alternatives

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