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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.

Description

T3 specializes in the hospitality sector, operating out of Mumbai and encompassing hotels, resorts, clubs, and restaurants, and provides businesses with effective solutions to automate their entire operational processes. Their CRM for hotels and resorts empowers the hospitality industry to adopt contemporary practices that enhance business operations and facilitates adaptation to innovative business models. The CRM for the hospitality sector efficiently manages and oversees marketing activities, lead generation, inquiry management, customer databases, planning, and scheduling, catering to both single-site and multisite environments. This system ensures rapid access to organizational data for all stakeholders, making data visibility seamless and straightforward. T3 equips hoteliers with a comprehensive platform that integrates various departments, including call centers, marketing, sales, customer service, help desks, inventory management, loyalty programs, and reservation systems, providing clients with a holistic view of their operations. By streamlining these functions, T3 not only enhances operational efficiency but also fosters improved communication and collaboration among departments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Shiji Group

Founded

1998

Country

China

Website

concept.shijigroup.com

Vendor Details

Company Name

T3 Softwares

Founded

2004

Country

India

Website

www.t3softwares.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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