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Average Ratings 4 Ratings

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support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise Cybersecurity Management
ConnectWise RMM
Microsoft 365
N-able N‑central
NinjaOne
PayPal
QuickBooks Online
Sage Business Cloud Accounting
Xero
3CX
Acronis Cyber Protect
Datto SIRIS
Jira
Jira Service Management
Microsoft Azure
Microsoft Power BI
N‑able N-sight RMM
TeamViewer
ThreatLocker
X (Twitter)

Integrations

ConnectWise Cybersecurity Management
ConnectWise RMM
Microsoft 365
N-able N‑central
NinjaOne
PayPal
QuickBooks Online
Sage Business Cloud Accounting
Xero
3CX
Acronis Cyber Protect
Datto SIRIS
Jira
Jira Service Management
Microsoft Azure
Microsoft Power BI
N‑able N-sight RMM
TeamViewer
ThreatLocker
X (Twitter)

Pricing Details

$49.00/month/user
Free Trial
Free Version

Pricing Details

$35 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Acronis

Founded

2003

Country

Switzerland

Website

www.acronis.com/en-us/products/cloud/cyber-protect/automation/

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

halopsa.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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