Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
This platform serves as the central hub for overseeing the entire workflow, functioning as the primary interface for handling work orders, conducting inspections, managing claims, coordinating allocations, tracking progress, and facilitating client interactions. The system is designed to actively exchange data with other critical systems and zones. Complete Service Links connects clients, networks, and service partner organizations, ensuring they can access all their tasks via an online portal. It features customer engagement systems and a comprehensive resource management system that can accommodate spare parts for external service providers. Over the years, this platform has evolved into 'Complete Service,' boasting a robust call center interface and online portals that unify the service cycle seamlessly. Our diverse clientele ranges from medium-sized SMEs to renowned global brands. Fixzone began its operations in 1989 as a provider of programming solutions, with its initial clients including prestigious companies such as Lombard, NatWest, and BAE, all of which required specialized programming services. Today, we continue to grow and adapt, ensuring our solutions meet the evolving needs of our clients across various industries.
Description
ServMax is a software application focused on service management, distinguishing itself from traditional accounting software. This distinction implies that ServMax views clients as individuals rather than mere accounts receivable and categorizes services distinctly from invoices; this approach aligns more closely with typical business practices. Initially created with the input of a pest control business owner, the software was designed to mirror the operational needs of his company. A key feature was the ability to display all relevant customer information on a single screen, which was essential to prevent any service from being overlooked, unlike the previous software he used. Managing multiple services for clients with varying schedules posed significant challenges in reconciling accounts, highlighting the need for a streamlined solution. The system automates both invoicing and scheduling to reduce the possibility of human error, ensuring efficiency. Ultimately, the goal is to provide a user-friendly experience that is intuitive and aligns with the way businesses operate. This thoughtful design makes ServMax an ideal choice for service-oriented industries.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$525 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fixzone
Website
www.fixzone.com/products/administration-zone/complete-service.php
Vendor Details
Company Name
IRIS Systems
Website
www.irissystems.biz
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
No
Time Clock
Yes
Work Order Management
No
Landscape Management
Billing & Invoicing
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
No
Groundskeeping
No
Inventory Control
Yes
Irrigation Tracking
No
Job Management
No
Landscape Design
No
Mobile Access
No
Payroll Management
Yes
Plant Database
No
Quotes / Estimates
No
Routing
Yes
Scheduling & Appointments
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No