Average Ratings 3 Ratings

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Common Ninja provides a wide range of free, fully customizable apps for all website building and e-commerce platforms. In addition to being completely responsive, the apps are easy to use, require no prior coding knowledge, and come with a built-in user analytics tool. With reliable support, GDPR compliance, constant audits, and highly secure apps, Common Ninja already has over 150,000 loyal customers who save time and money building websites. With Common Ninja’s apps, you can enhance your websites, increase conversions, improve user experience and much more! Apps on the ever-expanding list include: Messenger Chat Button Telegram Chat Button WhatsApp Chat Button PDF Gallery Countdown Bar Stories Announcements & Updates Logo Showcase FAQ Image Hotspot Testimonials Before & After Slider Social Media & RSS Feeds Audio Player Business Hours Pricing Tables Charts & Graphs Comparison Tables Brackets & Tournaments

Description

HelpNinja was designed specifically for small enterprises seeking an uncomplicated helpdesk solution at a reasonable cost. While some helpdesk systems initially start off straightforward, they often become overly complicated to accommodate larger clients, which leads to an increase in features and pricing. Recognizing this gap, we aimed to create a helpdesk that remains user-friendly and maintains its budget-friendly pricing, catering to smaller businesses with limited finances. Traditional email management can be overwhelming, resulting in a clutter of unread messages and a lack of clarity regarding which conversations require follow-up and which have been resolved. HelpNinja streamlines this process by allowing users to close a conversation after sending a reply, reopening it automatically when a new response is received. Furthermore, it provides a centralized platform for teams to manage all social media inquiries, enabling them to handle Twitter mentions and Facebook messages efficiently from one location. This integration fosters better collaboration among team members and ensures that no customer inquiry slips through the cracks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avada
Blocs
Bubble
CCV Shop
Grav
HostPapa
Jimdo
Leadpages
Mercado Shops
Microweber
Modex
SHOPLINE
Showit
Ubercart
Webflow
Weblium
Wix
WooCommerce
Zoho CRM

Integrations

Avada
Blocs
Bubble
CCV Shop
Grav
HostPapa
Jimdo
Leadpages
Mercado Shops
Microweber
Modex
SHOPLINE
Showit
Ubercart
Webflow
Weblium
Wix
WooCommerce
Zoho CRM

Pricing Details

$3.19 per month
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Common Ninja

Founded

2020

Country

Israel

Website

www.commoninja.com

Vendor Details

Company Name

Helpninja

Founded

2018

Country

India

Website

helpninja.com

Product Features

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

Total Support HelpDesk Reviews

Total Support HelpDesk

Resource Dynamics