Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comm'ant serves as a comprehensive BPM and QHSE management solution available in SaaS, Cloud, or On-Prem configurations. The Comm'ant Process & Forms module facilitates seamless integrated process management, quality assurance, and ongoing improvements through methodologies like PDCA and DMAIC.
By enhancing collaboration, Comm'ant ensures better outcomes across people, processes, and performance.
Notable features include:
1. Structuring of process chains, modeling, input/output mapping, and thorough process documentation.
2. Mapping of process controls across various domains such as IT, HR, key performance indicators, standards, risk management, and knowledge management.
3. Secure access options including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and synchronization with Microsoft Azure Active Directory.
4. A personalized dashboard for users, offering relevant personal and job-related information through MyComm'ant.
5. Support for multiple languages and automatic translation capabilities powered by deepl.com.
6. Flexibility in management as it accommodates both single company systems and corporate multi-site management frameworks.
7. Tools for registration and case management that incorporate workflows, actions, notifications, reporting, and dashboards, all designed as no-code applications to enhance usability and accessibility.
Overall, Comm'ant empowers organizations to streamline their operations and foster a culture of continuous improvement.
Description
CommsOffice Express serves as both a single and multi-site call management solution, continuously assessing how effectively your company or organization engages with current and prospective clients. This all-encompassing business call management tool integrates seamlessly with your telephone system and delivers immediate, real-time graphical insights regarding incoming and outgoing calls within your enterprise. The Today screen offers a swift graphical overview of system activity at any moment during the day or for any chosen historical date range. Users can customize this display from a variety of available charts and apply filters to showcase only the specific information they need. With 140 standard reports, CommsOffice Express equips users with extensive data, enabling reporting based on site, department, extension, trunk, DID/DDI, account code, or even tracking how frequently a particular phone number has been dialed or called. This flexibility ensures that organizations can tailor their reporting and analytics to suit their unique operational requirements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€210 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Comm'ant Nederland BV
Founded
1997
Country
Netherlands
Website
www.commant.com
Vendor Details
Company Name
CommSoft Software Solutions
Website
commsoftrms.com/commsoffice-express/
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
No
Document Indexing
No
Drag & Drop
No
Full Text Search
No
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
No
Version Control
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
No