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Description
CommPeak: Elevate Your Business Communication
Unlock seamless, cost-effective, and secure cloud-based communication with CommPeak. Our advanced solutions optimize operations, enhance engagement, and drive growth.
🚀 Predictive Dialer – Maximize agent talk time with live call connections.
📞 Omnichannel – Voice, SMS, and WhatsApp in one powerful tool.
📊 Real-Time Monitoring – Track performance with intuitive dashboards.
🔒 Enterprise-Grade Security – Protect data with encryption and compliance.
🌎 Global Coverage – Reach 75+ countries with Tier-1 SIP and local DIDs.
🔗 100+ Integrations – Sync seamlessly with your CRM.
Optimized Dialing Strategies
📌 Smart Caller ID – Boost answer rates with location-based IDs.
📌 Auto SMS Follow-Ups – Instantly send personalized messages.
📌 AI-Powered Call Ratios – Optimize dialing with machine learning.
✅ Custom Call Center Solutions – Inbound, outbound & blended support.
✅ Superior Quality & 24/7 Support – Direct Tier-1 connections.
✅ Rapid Setup – Deploy in just two days.
📩 TextPeak – Targeted SMS & WhatsApp campaigns with analytics.
🚀 Upgrade today with CommPeak!
Description
Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.
API Access
Has API
API Access
Has API
Integrations
Pipedrive
Salesforce
monday sales CRM
Adobe Acrobat Sign
Authorize.Net
Dropbox
Dynamics 365 Customer Service
Gmail
Gong
Google Calendar
Integrations
Pipedrive
Salesforce
monday sales CRM
Adobe Acrobat Sign
Authorize.Net
Dropbox
Dynamics 365 Customer Service
Gmail
Gong
Google Calendar
Pricing Details
$75 per month
Free Trial
Free Version
Pricing Details
$150
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CommPeak
Founded
2012
Country
Hong Kong
Website
www.commpeak.com
Vendor Details
Company Name
Readymode (formerly Xencall)
Founded
2014
Country
Canada
Website
readymode.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning