Average Ratings 2 Ratings

Total
ease
features
design
support
Read all reviews

Average Ratings 1 Rating

Total
ease
features
design
support
Read all reviews

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Sheets
HubSpot CRM
HubSpot Customer Platform
Klaviyo
MYVYAY
Make
Microsoft Dynamics 365
Nekton.ai
Oracle CRM On Demand
Pabbly Connect
SAP CRM
Salesforce
Salesforce Marketing Cloud
Shopify
Swift AMS
Truto
WhatsApp
WooCommerce
Zapier
Zoho CRM

Integrations

Google Sheets
HubSpot CRM
HubSpot Customer Platform
Klaviyo
MYVYAY
Make
Microsoft Dynamics 365
Nekton.ai
Oracle CRM On Demand
Pabbly Connect
SAP CRM
Salesforce
Salesforce Marketing Cloud
Shopify
Swift AMS
Truto
WhatsApp
WooCommerce
Zapier
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$40 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

CommBox

Founded

2013

Country

Israel

Website

commbox.io

Vendor Details

Company Name

Wati

Founded

2015

Country

Hong Kong

Website

wati.io

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives