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Description
CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards.
Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface.
Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.
Description
Stop juggling multiple apps for customer interactions and streamline everything with Ticker! Elevate your business communication via our all-in-one omnichannel platform. Seamlessly handle customer inquiries, tickets, products, sales, and much more. Consolidate chats from platforms like WhatsApp, Instagram, and Messenger into a single conversation thread for a more organized approach. Gain a comprehensive view of your customers to ensure no detail is overlooked. Quickly develop chatbots for all your communication channels, customizing them for various days and time slots to ensure they are responsive in any context. You can also create and manage your business inventory efficiently. Boost your sales directly through chat while monitoring your revenue with our integrated CRM features. Engage with your customers on their preferred messaging apps, including WhatsApp, Instagram, and Facebook Messenger, and enrich your conversations by sharing files or images to provide them with precise information. With Ticker, you can enhance customer satisfaction while simplifying your operations.
API Access
Has API
API Access
Has API
Integrations
Bravo
CYPHER Learning
Canvas
Daily
Designjoy
Facebook Messenger
Flutter
Instagram
Intercom
Quickwork
Integrations
Bravo
CYPHER Learning
Canvas
Daily
Designjoy
Facebook Messenger
Flutter
Instagram
Intercom
Quickwork
Pricing Details
$109.00/month
Free Trial
Free Version
Pricing Details
$9.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CometChat
Country
India
Website
www.cometchat.com
Vendor Details
Company Name
Securitec
Founded
2014
Country
Peru
Website
www.securitec.pe/ticker/
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition