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Average Ratings 2 Ratings

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support

Description

CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards. Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface. Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.

Description

Sinch is a communications platform as a service (CPaaS) provider that helps businesses build, automate, and manage customer interactions across messaging, email, and voice channels. The platform offers APIs for SMS, MMS, RCS, WhatsApp, Facebook Messenger, Instagram, Telegram, and other communication services. Its Conversation API enables developers to manage one-way and two-way conversations across multiple messaging channels through a single integration. Sinch Engage provides a multichannel messaging application for creating marketing campaigns, sending notifications, managing customer conversations, and automating follow-ups. Email solutions such as Sinch Mailgun and Sinch Mailjet support transactional email delivery, marketing campaigns, email analytics, and deliverability management. Voice capabilities include programmable calling, interactive voice response, text-to-speech notifications, number masking, and SIP trunking. The Verification API helps organizations authenticate users through SMS one-time passwords, voice calls, flash calls, and other verification methods. AI-powered products include Sinch Chatlayer for building conversational chatbots and Sinch Contact Pro for managing omnichannel customer service operations. Sinch provides global network connectivity, developer SDKs, delivery monitoring, compliance features, and integrations for organizations requiring scalable customer communications.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Bloomreach No 
Bravo Yes 
Chatlayer by Sinch No 
Comarch Loyalty Marketing Platform No 
Digitail No 
Email on Acid No 
Facebook Messenger No 
Flutter Yes 
GBPly No 
Inya.ai No 
Mailgun No 
Mailjet No 
Quickwork Yes 
RevenueBase No 
SimpleTexting No 
Sinch Contact Pro No 
Sinch Engage No 
SocialEngine Yes 
WordPress Yes 

Integrations

Axis LMS Yes 
Bloomreach Yes 
Bravo No 
Chatlayer by Sinch Yes 
Comarch Loyalty Marketing Platform Yes 
Digitail Yes 
Email on Acid Yes 
Facebook Messenger Yes 
Flutter No 
GBPly Yes 
Inya.ai Yes 
Mailgun Yes 
Mailjet Yes 
Quickwork No 
RevenueBase Yes 
SimpleTexting Yes 
Sinch Contact Pro Yes 
Sinch Engage Yes 
SocialEngine No 
WordPress No 

Pricing Details

$109.00/month
Everyone who signs up with us will automatically start on our free plan. This is our Developer Plan, with access to all of the features included in our Pro Plan* for up to 25 MAUs for as long as you need, giving you time to implement CometChat and experiment. When you're ready to launch, or you will exceed 25 MAUs, you can upgrade your plan in your CometChat Dashboard.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CometChat

Country

India

Website

www.cometchat.com

Vendor Details

Company Name

Sinch

Founded

2008

Country

Sweden

Website

www.sinch.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

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