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Description
Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.
Description
Explore how The Layer aids top Telecom and IT firms in their digital transformation endeavors by offering a distinctive combination of tailored software solutions and expert services. Its secure, cloud-based platform, available from any location, is crafted to empower Telecom and IT enterprises to enhance revenue and boost customer retention. Experience the advantages of a unified interface that provides a comprehensive view of all your data while allowing seamless access to customer accounts within a single, robust system. Retain your clientele and maximize current revenue channels by utilizing valuable insights into customer accounts and their purchasing habits. This platform facilitates cross-selling and upselling opportunities while ensuring rapid lead-to-order cycles. Transform your data into crucial information through real-time KPI reporting and dashboards, enabling you to make better, more strategic business choices. Additionally, The Layer's innovative solutions ensure that your organization remains competitive and agile in a rapidly evolving market landscape.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/bss-solutions/smart-bss/
Vendor Details
Company Name
Layer Systems
Country
United Kingdom
Website
www.thelayer.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management