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Description
Com.bot is an all-in-one automation and chatbot solution that facilitates the management of conversations across various channels, allows users to visually construct bots, and integrates seamlessly with messaging services like WhatsApp, Facebook, and Instagram. The platform features an intuitive visual bot-builder that empowers users to design workflows, conversation paths, and business logic without the need for programming, while also enabling native payments, engaging multimedia messaging, and robust security measures. As an official partner of Meta, it has earned the trust of more than 23,000 clients and processes millions of messages daily. It provides comprehensive multi-channel capabilities through a unified interface, direct integration with WhatsApp’s API, Facebook, Instagram, and SMS, and includes essential built-in connectors, webhooks, and APIs for linking with CRMs, e-commerce platforms, and payment processors. Additionally, Com.bot offers a multi-tenant SaaS version for agencies or resellers, featuring separate workspaces for each tenant, personalized domain options, usage tracking, and white-label branding, enabling them to create and launch their own chatbot solutions effectively. This flexibility and functionality make Com.bot a valuable tool for businesses aiming to enhance their customer engagement strategies.
Description
oChats is a comprehensive live chat software and CRM solution tailored for WhatsApp and social media sales. Utilizing the official Meta WhatsApp Cloud API, it integrates customer interactions into a centralized team inbox that allows for multi-agent collaboration. Notable features encompass workflow automations based on predefined rules, round-the-clock chatbots, automated processes for lead qualification and chat distribution, high-reach WhatsApp broadcast campaigns, merging contacts across different channels, and a detailed analytics dashboard for supervisors that includes extensive permission settings. This platform not only enhances communication efficiency but also provides valuable insights for team performance and customer engagement strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WhatsApp
Yes
Facebook
Yes
Facebook Messenger
Yes
Instagram
Yes
Pricing Details
$149 per month
Free Trial
No
Free Version
No
Pricing Details
$359/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Com.bot
Country
United States
Website
com.bot/
Vendor Details
Company Name
Yaeris Digital Services
Founded
2019
Country
Malaysia
Website
ochats.io
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No