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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly collect, unify, and classify customer insights to enhance product development priorities. Typically, a tech firm engages with over 50 different customer segments simultaneously. We sort their input, pinpoint unique groups, and assess the potential influence on key business indicators. Discover your customers' genuine desires before they decide to leave. Say goodbye to waiting for responses from your customer support team. Concentrate on valuable feedback from significant users while disregarding the background noise. We're revolutionizing the way businesses assess the impact of conversational insights. Reveal essential information while avoiding lost chances. Our AI meticulously analyzes every conversation, uncovering not just easy wins, but the most relevant opportunities. Create what truly compels customers to buy, and subsequently, what encourages them to remain loyal. Ensure that all your stakeholders are kept in the loop regarding the rationale behind any decisions to exclude certain voices from discussions. By focusing on targeted insights, companies can foster deeper connections with their customer base and ultimately drive sustained growth.

Description

YesUsers is a cutting-edge platform that leverages artificial intelligence to streamline the collection, management, and utilization of user feedback seamlessly. It aggregates input from various sources, including email, Slack, and social media, and employs AI to systematically tag and categorize the data. Among its standout features are AI-based impact scoring, which helps in prioritizing user requests, along with intelligent product roadmaps and a dynamic changelog that keeps users in the loop. By using YesUsers, teams can reclaim over 15 hours each week, enhance user participation through voting and collaborative tools, and elevate customer satisfaction through timely updates. This platform is particularly suited for creating products driven by user insights, nurturing customer loyalty, and fostering overall business expansion. With its comprehensive approach, YesUsers not only simplifies feedback management but also empowers teams to innovate and respond swiftly to user needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail
Gong
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Salesforce
Slack
Zendesk

Integrations

Gmail
Gong
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Salesforce
Slack
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Colors AI

Website

www.colors-ai.com

Vendor Details

Company Name

YesUsers

Founded

2024

Country

United States

Website

yesusers.com/en

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives