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Description
Utilize a compatible merchant account from one of our partners or our innovative Payment Runner system to process post-dated credit card and ACH payments. The Auto-post feature allows for seamless entry of payments into the system, which in turn automatically refreshes the balances on debtor accounts. Clients have the convenience of accessing real-time information regarding their accounts from current placements, along with the ability to view collector notes and add their own annotations to the account log. Our charts page offers historical data and forecasting capabilities, enabling clients to monitor the progress of their accounts and anticipate incoming payments and commitments. Moreover, effortlessly locate debtors when they contact you by searching your database using various criteria such as phone number, file number, account number, custom fields, first name, full name, last name, email address, social security number, or through a comprehensive search covering all database fields. This level of accessibility and organization ensures that clients can manage their accounts with ease and efficiency.
Description
UBSplus® Utility Billing Software was specifically designed for the Utility Industry to streamline customer service, billing, and payment collection tasks. Since its inception in 1984, UBSplus® has been continually updated to meet the evolving billing requirements for water, sewer, electric, gas, garbage, and other services. Payments, adjustments, and various charges are processed in real-time, updating customers' accounts instantly. The software features a “Print Cash Receipts” option that facilitates cash register-style payment entries, perfect for both front window and drive-through payment setups. This “Print Cash Receipts” feature not only calculates the change automatically but also prints out receipts using a designated printer. Additionally, a handy “Find” feature allows users to search customer accounts by a variety of identifiers such as account number, last name, first name, phone number, social security number, or zip code. For even greater efficiency, if account numbers are barcoded on customer bills, users can significantly expedite payment entries by utilizing our Auto Sensing Barcode Scanner, making the billing process smoother and faster. This comprehensive approach ensures that all aspects of utility billing are handled effectively, ultimately enhancing customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
FundCount
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Decca Software
Founded
2006
Country
United States
Website
www.collectionsmax.com
Vendor Details
Company Name
Utility Data Systems
Founded
1972
Website
udsinc.com/utility_billing_software.htm
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management