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Average Ratings 0 Ratings
Description
Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days.
The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn.
So, how does it function?
Users can either connect their existing tools or upload interview recordings to the platform.
From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4.
This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.
Description
deepdots offers a comprehensive customer intelligence solution that centralizes feedback collection, analysis, and actionable insights within one platform. Its proprietary AI provides human-level accuracy, surfacing trends and key themes without the need for manual oversight. The platform features dynamic AI surveys that adapt questions based on real-time user responses to capture deeper, more meaningful insights. AI agents can be customized to continuously monitor data for issues like sentiment shifts and customer concerns, helping businesses stay ahead of problems. Customers report up to 100% automation of feedback processes and a 40% increase in actionable insights at scale. deepdots is built with enterprise compliance in mind, offering SOC 2 certification and hosting AI models on private European servers to ensure data privacy. Its integration capabilities connect seamlessly with all your data sources, creating a unified view of customer feedback. deepdots partners with clients for long-term success, adapting AI solutions as business needs evolve.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Business Profile
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Segment
Yes
Trustpilot
Yes
Typeform
Yes
Zapier
Yes
Zendesk
Yes
Integrations
Google Business Profile
No
HubSpot CRM
No
HubSpot Customer Platform
No
Segment
No
Trustpilot
No
Typeform
No
Zapier
No
Zendesk
No
Pricing Details
€399/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Collectif
Country
Poland
Website
collectif.ai
Vendor Details
Company Name
deepdots
Founded
2023
Country
Denmark
Website
deepdots.com
Product Features
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No