Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Higher conversions Interactive chats are more likely for customers to interact with your website. Delight Customers Use interactive question templates, gifs, and native language to delight your customers. You are always available 24x7 Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep. Purchases at a Discount Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.

Description

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
AWeber Yes 
Easyflow Yes 
Facebook No 
HelpShelf Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LinkedIn No 
Mailchimp Yes 
NetSuite No 
Parsey No 
Pipedrive Yes 
Salesforce Agentforce Service No 
Stackreaction Yes 
WordPress No 
Wufoo Yes 
X (Twitter) No 
Zapier Yes 
Zendesk No 

Integrations

Google Analytics Yes 
AWeber No 
Easyflow No 
Facebook Yes 
HelpShelf No 
HubSpot CRM No 
HubSpot Customer Platform No 
LinkedIn Yes 
Mailchimp No 
NetSuite Yes 
Parsey Yes 
Pipedrive No 
Salesforce Agentforce Service Yes 
Stackreaction No 
WordPress Yes 
Wufoo No 
X (Twitter) Yes 
Zapier No 
Zendesk Yes 

Pricing Details

$14.00/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$19.95 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Collect.chat

Founded

2017

Country

India

Website

collect.chat

Vendor Details

Company Name

Velaro

Founded

2000

Country

United States

Website

www.velaro.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration No 

Forms Automation

Approval Process Control Yes 
Archiving & Retention No 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing Yes 
Version Control No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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