Average Ratings 1 Rating
Average Ratings 1 Rating
Description
Higher conversions
Interactive chats are more likely for customers to interact with your website.
Delight Customers
Use interactive question templates, gifs, and native language to delight your customers.
You are always available 24x7
Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep.
Purchases at a Discount
Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.
Description
Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Analytics
Yes
AWeber
Yes
Easyflow
Yes
Facebook
No
HelpShelf
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LinkedIn
No
Mailchimp
Yes
NetSuite
No
Integrations
Google Analytics
Yes
AWeber
No
Easyflow
No
Facebook
Yes
HelpShelf
No
HubSpot CRM
No
HubSpot Customer Platform
No
LinkedIn
Yes
Mailchimp
No
NetSuite
Yes
Pricing Details
$14.00/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$19.95 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Collect.chat
Founded
2017
Country
India
Website
collect.chat
Vendor Details
Company Name
Velaro
Founded
2000
Country
United States
Website
www.velaro.com
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Forms Automation
Approval Process Control
Yes
Archiving & Retention
No
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes