Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
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features
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Description

Higher conversions Interactive chats are more likely for customers to interact with your website. Delight Customers Use interactive question templates, gifs, and native language to delight your customers. You are always available 24x7 Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep. Purchases at a Discount Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.

Description

Utilizing data-driven insights, this human-centric live chat service provides your sales team with highly qualified leads. By merging the capabilities of SmartChat with the nuances of human interaction, you can enhance your website's performance significantly. SmartChat effectively categorizes your audience and scrutinizes their behavior to pinpoint valuable prospects or those at risk of leaving. Our platform engages users in immediate conversations, purposefully designed to guide them through the sales funnel towards defined conversion objectives. The leads generated are either sent directly to your team or seamlessly integrated with your existing systems, leading to an average increase in conversion rates of 32%. Over 300 brands worldwide have experienced a transformation in their live chat functionality, turning it into a powerful tool for lead generation. The combination of human engagement and intelligent targeting works to elevate your digital conversion strategies. Additionally, a tailored knowledge base ensures that your brand's tone of voice is consistently reflected, providing a customer experience that aligns perfectly with your expectations and enhances brand loyalty. This approach not only drives conversions but also fosters lasting relationships with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Mailchimp Yes 
AWeber Yes 
Docusign No 
Easyflow Yes 
Facebook Messenger No 
HelpShelf Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LeadTrax No 
Pipedrive Yes 
Propertybase No 
Salesforce Yes 
Stackreaction Yes 
WhatsApp No 
Wufoo Yes 
Zapier Yes 

Integrations

Google Analytics Yes 
Mailchimp Yes 
AWeber No 
Docusign Yes 
Easyflow No 
Facebook Messenger Yes 
HelpShelf No 
HubSpot CRM No 
HubSpot Customer Platform No 
LeadTrax Yes 
Pipedrive No 
Propertybase Yes 
Salesforce No 
Stackreaction No 
WhatsApp Yes 
Wufoo No 
Zapier No 

Pricing Details

$14.00/month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Collect.chat

Founded

2017

Country

India

Website

collect.chat

Vendor Details

Company Name

CommVersion

Country

United States

Website

commversion.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration No 

Forms Automation

Approval Process Control Yes 
Archiving & Retention No 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing Yes 
Version Control No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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