Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Cogmento offers a no-cost cloud-based CRM solution designed for managing customer relationships and automating sales processes. Utilize the leading CRM software to swiftly transform leads into accounts, enhancing your customer acquisition efforts while facilitating quicker closures from any location. Effortlessly follow up on prospective clients, pinpoint essential contacts, and more with ease. Access a user-friendly and customizable interface that presents all sales details at your fingertips. Streamline your sales pipeline and boost your team's efficiency. Ensure comprehensive support for every customer across all channels, everywhere. Tailor customer service, expedite case resolutions, and provide assistance universally. Consolidate and manage all your support channels along with customer data on one page, allowing for quick aid to clients, proper routing of inquiries to the right representatives, and task allocation based on skill set and availability. Engage actively with your clients to cultivate lasting relationships, and enhance your email marketing efforts while tapping into influential social media platforms to engage a wider audience. Additionally, the platform's versatility allows businesses to adapt their strategies according to evolving customer needs.
Description
OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Cloud Platform
QuickBooks Online
X (Twitter)
Integrations
Facebook
Google Cloud Platform
QuickBooks Online
X (Twitter)
Pricing Details
$2 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FreeCRM.com
Founded
2003
Country
United States
Website
www.freecrm.com
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
sunsmartglobal.com/oxycrm/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management