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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Wellbeing Navigator is an advanced coaching platform that utilizes AI to transform the landscape of employee mental health and well-being support. Our goal is to empower companies to foster healthier and more fulfilling work environments, leading to increased productivity and happiness among their staff by offering customizable mental wellness solutions. At the heart of Wellbeing Navigator is COACH NOVA, a real-time AI coach that delivers tailored stress management strategies and insightful mental health assistance. By merging cutting-edge AI capabilities with coaching expertise, we aim to improve employee engagement, decrease absenteeism, and enhance overall productivity levels. As a pioneer in workplace wellness initiatives, Wellbeing Navigator is committed to collaborating with organizations to cultivate a more robust and resilient workforce for the future. Together, we can pave the way for a thriving work culture that prioritizes mental well-being.

Description

Reddy is a CX Intelligence platform that uses artificial intelligence to help enterprise contact centers train, coach, and support customer service agents throughout their entire lifecycle. The platform combines AI-powered simulation training, live conversation assistance, quality monitoring, and personalized coaching within a single intelligent system. Simulation Training allows agents to practice challenging calls, chats, and emails before interacting with real customers, improving confidence and preparedness. During live interactions, the Live Assist Co-Pilot delivers contextual guidance and recommendations so agents can respond accurately without searching through documentation. Reddy automatically reviews every customer conversation to identify performance trends, generate coaching opportunities, and provide actionable feedback tailored to each individual agent. Customer interaction data is transformed into organizational intelligence that can be shared across learning and development, quality assurance, operations, and leadership teams. The platform's automated setup minimizes implementation effort while continuously adapting to an organization's best practices. Built on modern AI, Reddy enables businesses to improve call quality, shorten onboarding time, and create a connected feedback loop that drives ongoing performance improvement. Reddy helps enterprise contact centers transform customer conversations into measurable improvements for agents, managers, and the broader organization.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Salesforce
Zendesk

Integrations

Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Wellbeing Navigator

Country

United States

Website

wellbeingnavigator.ai/

Vendor Details

Company Name

Reddy

Founded

2019

Website

reddy.io

Product Features

Corporate Wellness

Activity Tracking
Employee Portal
Financial Wellness
Gamification
Goal Setting / Tracking
Health Coaching
Health Monitoring
Health Risk Assessment
Incentive Management
Program Management

Alternatives

Alternatives