Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Co:tunity is a cloud-based, idea management software solution by Kairos Future that helps to improve enterprise innovation capabilities. Co:tunity is a powerful suite that allows for collaboration, idea submission, review and analytics. It is suitable for small and medium-sized companies. This innovative platform for collaboration and trendspotting also features a variety flexible and customizable features that allow users to share, develop, evaluate, and/or discuss ideas and trends with colleagues and customers. Co:tunity's key features include competitive intelligence, role-based authorizations, real time notifications, best practices repository and trend analysis.
Description
TeleMate.Net's Predictive UC Analytics solution converts intricate communication patterns into valuable business insights, equipped with secure, role-specific access controls that ensure its effectiveness throughout the organization. Experience quicker resolutions for service quality concerns while enhancing operational efficiencies for both IT teams and other business participants. Utilize one comprehensive platform for UC&C service assurance along with workplace analytics. Connect communication events through various methods, offering enhanced perspectives and deeper insights. Establish role-based controls that empower employees to engage with user-friendly, interactive dashboards. Employ statistical modeling of all session activities to anticipate future performance trends, whether for tomorrow, next week, or next month. Disseminate information at any time, frequency, or format, ensuring availability when it is most needed. Achieve thorough visibility into voice, video, contact center, and collaboration technologies using a unified solution, ultimately fostering a more informed and agile business environment. This all-encompassing approach not only streamlines decision-making processes but also enhances overall organizational effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Pricing Details
Co:tunity Basic - 149 € for 1 to 49 users
Co:tunity Plus - 299 € for 50 to 200 users
Co:tunity Pro - 649 € for 201 to 1000 users
Co:tunity Plus - 299 € for 50 to 200 users
Co:tunity Pro - 649 € for 201 to 1000 users
Free Trial
No
Free Version
Yes
Pricing Details
$9,995 per user per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kairos Future
Founded
1994
Country
Sweden
Website
cotunity.com
Vendor Details
Company Name
TeleMate.Net Software
Founded
1986
Country
United States
Website
www.telemate.net
Product Features
Idea Management
Activity Dashboard
Yes
Brainstorming
Yes
Collaboration
Yes
Creator Tracking
Yes
Idea Ranking
Yes
Project Tracking
No
Status Tracking
Yes
Innovation
Collaboration
Yes
Discussion Threads
Yes
Engagement Monitoring
Yes
Evaluation Workflow
Yes
Feedback Management
Yes
Gamification
Yes
Idea Ranking
Yes
Ideation / Crowdsourcing
Yes
Open Innovation
No
Polls / Voting
Yes
Trend Tracking
Yes
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No