Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You have a grand vision of launching a call center, but the thought of significant capital investment holds you back. A robust telecom system is essential for any call center, especially those focused on sales leads or customer support, which often require multiple channels of phone numbers. We are excited to assist you in creating your own call center without the need for costly telecom hardware; instead, you can utilize your current equipment while benefiting from fully managed services. Our solutions for establishing a call center are not only competitive but also cost-efficient, perfect for both new and expanding operations. With no upfront capital investment required, we provide a selection of local numbers from around the globe, including options for single-channel, dual-channel, or multichannel telephone numbers (DID) from 79 different countries. Enjoy unlimited incoming minutes and flexible packages tailored for outgoing and international calls, along with customized IVR systems. Additionally, we offer flexible contracts, eliminating the need for hardware, making it easy to manage your setup with full integration support for your CRM system or client database. Thus, you can focus on growing your business while we handle the technical aspects.
Description
You desire a contact center that operates on cutting-edge call center software technology while remaining user-friendly. A system that is ideally tailored to your business needs yet agile enough to adapt to real-time fluctuations in staffing, call volumes, and other variables. You seek call center software that integrates seamlessly and functions effortlessly, enabling your team to connect and engage without hassle. What you need is versatility, efficiency, and dependability that are unparalleled. Whether managing a single inbound contact center or overseeing numerous outbound calling teams across the nation or globally, maximizing the potential of each agent in your workforce has just become simpler. Our focus has been on creating intuitive, high-performance call center software that delivers exceptional sound quality, empowering your team to achieve impressive results. Ultimately, providing an outstanding customer experience is crucial for driving business growth, and understanding the elements that contribute to such an experience is essential for success. With the right tools in place, you can elevate your customer interactions and foster lasting relationships.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SandeshLIVE
Website
cloudphony.com/call-centre-solution/
Vendor Details
Company Name
Noojee Contact Solutions
Country
Australia
Website
noojee.com.au
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics