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Description
Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.
Description
Enhance your guests' experience by enabling them to secure the best rates through direct bookings on your website with the Optima Smart web booking engine. The streamlined management of prices, inventory, and restrictions related to OTAs has never been easier. This ease of use also applies to other essential functions such as room upgrades and payment processing. Our analysis of customer revenue trends shows that every new client using Optima has experienced sustained revenue growth over time. We provide tailored solutions that cater to your specific needs, whether you manage a small hotel, belong to a larger hotel chain, or operate an apartment or guest house. Our dedicated support and development teams are committed to offering the most effective software solutions, ensuring you receive assistance every step of the way. With all our implementation and training staff having backgrounds in hospitality, we understand your challenges firsthand. We are here to help you concentrate on what truly matters: delivering an exceptional experience to your guests while we handle the technical details. By partnering with us, you can elevate your property management to the next level and foster a welcoming environment for all visitors.
API Access
Has API
Yes
API Access
Has API
No
Integrations
4SUITES
Yes
Adobe Acrobat Sign
Yes
Booking.com
Yes
Capsule
Yes
Civitfun
Yes
Goki
Yes
Google Analytics
Yes
Google Docs
Yes
GuestTouch
Yes
Howazit
No
Integrations
4SUITES
No
Adobe Acrobat Sign
No
Booking.com
No
Capsule
No
Civitfun
No
Goki
No
Google Analytics
No
Google Docs
No
GuestTouch
No
Howazit
Yes
Pricing Details
Depends on location and property type
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cloudbeds
Founded
2012
Country
United States
Website
www.cloudbeds.com
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
www.silverbyte.com
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
No
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No