Cloudbeds Reviews

Cloudbeds

1.0 out of 5 stars

Average Ratings 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.

Description

Hop is an all-in one hotel Property Management System provider. Our cloud-based, responsive platform enables hoteliers to manage their properties, employees, and daily operations more efficiently, cost-effectively, and with greater efficiency. All your operations can be managed in one place using our COMMISSION-FREE Booking Engine, Channel Manager CRM, Events Manager, Revenue and Reporting features, as well as a range of contactless tools, including a hotel app and branded hotel app. For total peace of mind, our UK-based technical and customer service teams are available 24/7. Hop can help you achieve your goals, whether you're a B&B or guest house, independent hotel or group or chain anywhere in this world. Contact us to schedule a demo online, free of charge and without obligation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign Yes 
Alchemer Yes 
Bookline Yes 
Clover No 
Expedia Yes 
GuestTouch Yes 
Guestmeter Yes 
Hotelinking Yes 
LightCater Yes 
Odysys Yes 
PouchNATION Yes 
PriceLabs Yes 
Pricepoint Yes 
Salesforce Yes 
Sugar Sell Yes 
UpsellGuru Yes 
Vikey Yes 
Vodia PBX Yes 
Zapier Yes 
net2phone Yes 

Integrations

Adobe Acrobat Sign No 
Alchemer No 
Bookline No 
Clover Yes 
Expedia No 
GuestTouch No 
Guestmeter No 
Hotelinking No 
LightCater No 
Odysys No 
PouchNATION No 
PriceLabs No 
Pricepoint No 
Salesforce No 
Sugar Sell No 
UpsellGuru No 
Vikey No 
Vodia PBX No 
Zapier No 
net2phone No 

Pricing Details

Depends on location and property type
Free Trial No 
Free Version No 

Pricing Details

£150.00/month
Price is based on the number of rooms.

B&B's/self-accommodation from £75 per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cloudbeds

Founded

2012

Country

United States

Website

www.cloudbeds.com

Vendor Details

Company Name

Hop

Founded

2017

Country

United Kingdom

Website

www.hopsoftware.com

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics No 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

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