Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A comprehensive tool designed to streamline all aspects of your business. Boost the efficiency of your agents and enhance your conversion rates through intelligent routing solutions while minimizing processing times. Revitalize all communication channels to effectively address the increasing demands of customers. Elevate the quality of your service and training to maintain exceptional standards. Foster a close, friendly relationship with our clients, ensuring direct and personal interactions! With a legacy of embracing technological advancements for 15 years, innovation is ingrained in our ethos. You have full control over your data, including where to store your customer information. Our team is at your service around the clock. We prioritize swift decision-making in line with our service level agreements (SLA). The quality of our service, along with its availability and features, is tailored to fit your unique environment and requirements. We continuously strive to offer cutting-edge features and services. Ultimately, our competitiveness hinges on the excellence of our products and the caliber of our services provided. In today’s fast-paced market, staying ahead is essential for success.
Description
The Plex Quality Management System (QMS) enables both process and discrete manufacturers to adhere to stringent industry standards and customer requirements through an integrated digital record-keeping system. By facilitating consistent and reliable quality assurance via in-line quality measures, transparent reporting, and straightforward audit tracking, it ensures that manufacturers can maintain compliance effortlessly. With real-time access to quality documentation available digitally throughout the organization, businesses can effectively meet regulatory demands while fostering operational efficiency. Enhanced delivery performance, improved supplier relationships, and greater customer satisfaction contribute to sustained growth in both new and repeat business. By embedding quality management into everyday workflows and processes, the risk of quality-related losses, warranty claims, or product recalls is significantly minimized, ultimately enhancing brand image and customer loyalty. Furthermore, Plex enables the creation of detailed process control plans that include specific inspection protocols and digital checklists, streamlining quality oversight across various operational areas. This comprehensive approach to quality management not only safeguards compliance but also drives continuous improvement and innovation within the manufacturing sector.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Plex Asset Performance Management
No
Plex Manufacturing Execution System (MES)
No
Plex Production Monitoring
No
Plex Smart Manufacturing Platform
No
VKS
No
Integrations
Plex Asset Performance Management
Yes
Plex Manufacturing Execution System (MES)
Yes
Plex Production Monitoring
Yes
Plex Smart Manufacturing Platform
Yes
VKS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CloudControl
Founded
2001
Country
France
Website
www.cloudcontrol.fr/page/home
Vendor Details
Company Name
Rockwell Automation
Founded
1903
Country
United States
Website
www.plex.com/products/quality-management-system
Product Features
Telemarketing
Auto Dialer
No
CRM
No
Call Logging
No
Call Recording
No
Call Routing
No
Call Scripting
No
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
No
Outbound Call Center
No
Product Features
Quality Management
Audit Management
No
Complaint Management
No
Compliance Management
No
Corrective and Preventive Actions (CAPA)
No
Defect Tracking
No
Document Control
No
Equipment Management
No
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No