CloudControl Description

All your business needs can be managed with one tool. Increase the productivity of your agents, and your conversion rates. Smart routing options can help you reduce processing times. To meet customer demands, all communication channels should be available. Enhance your Service and Training to Maintain a High Quality Level. We have a special relationship with our customers. This is a direct, friendly, and close contact. Innovation is a part of our DNA. We have been at the forefront of technological advancements for 15 years. You have full access to all data concerning you, and you can choose the storage location for customer data. We are available 24 hours a day. We make the necessary decisions as quickly and efficiently as possible (SLA). Your environment and your requirements are taken into consideration when determining the quality and availability of the service. Always ahead of the curve in terms of features and services Our products and services are the most important factors in our competitiveness.

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Company Details

Company:
CloudControl
Year Founded:
2001
Headquarters:
France
Website:
www.cloudcontrol.fr/page/home

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

CloudControl Features and Options

Telemarketing Software

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center