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Description
With Cloud4Feed's versatile feedback collection methods, businesses can tailor the channels used for gathering customer insights based on various touchpoints, leading to an increased volume of feedback. By adjusting the frequency of feedback requests according to the processing times at these touchpoints, companies can avoid bombarding customers with too many surveys at once. Implementing validity periods for feedback submissions ensures that responses remain relevant and timely. Additionally, businesses can set up reminders for customers who have not yet provided their opinions, making the process more engaging. This enables customers to express their expectations regarding the brand or store, share their thoughts on the store's ambiance, and voice any specific requests about the products or services offered. In the automotive industry, for instance, feedback is systematically collected at multiple contact points, allowing management to act on the insights gathered effectively. Moreover, the most suitable communication channel is identified for customers who have recently received service, ensuring prompt outreach. This proactive approach not only enhances customer satisfaction but also fosters a culture of continuous improvement.
Description
Our mission is to assist business owners in reducing risk by utilizing their most valuable resource: their customers. However, we offer more than just simple surveys! Engage with customers eager for incentives. Our mobile-friendly surveys do away with costly survey tools. Obtain comprehensive feedback while your customers are still present at your location. All information gathered through our platform is safeguarded and accessible exclusively to you. We support businesses in various sectors to leave a lasting impact. With our thoughtfully designed modules, you can work towards becoming a more successful enterprise. Discover the subscription plan that best suits your clientele. Boost attendance at your dine-in cinema. Understand how a small investment in restroom facilities can translate into significant returns at your concession stands. We transform your goals into tangible insights derived from your customers’ feedback. Your clientele actively shares their opinions through our system. In return for their input, customers enjoy rewards that encourage more visits. This creates a win-win situation for both businesses and their patrons.
API Access
Has API
API Access
Has API
Integrations
HTML
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$69.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cloud4Feed
Country
Turkey
Website
www.cloud4feed.com/index/listen
Vendor Details
Company Name
SurveyMe
Founded
2011
Country
United Kingdom
Website
www.survey-me.com/index.html
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
